At The Junction Youth Health Service, care goes far beyond the consulting room. For Dr. Joo-Inn, a dedicated mental health GP, it’s the comprehensive wraparound support that makes all the difference.
“It is incredibly effective to have counselling co-located with Youth Workers, Emergency Relief, and general medical care”, she explains. “It means there are many access points for young people, who can feel comfortable addressing multiple needs within the same trusted service.”
Dr. Joo-Inn has been part of The Junction team for over two years, providing focused psychological strategies and general mental health care to young people navigating some of life’s toughest challenges. Her journey to The Junction was shaped by a deep commitment to supporting those who face barriers to mainstream healthcare.
“I’ve always been interested in working with people who are marginalised,” she explains. “Before this, I worked with refugees and asylum seekers at Interchange General Practice.”
Many of the young people who come to The Junction face significant challenges—homelessness, trauma, financial stress, and disconnection from family or education. This means there is a high need for mental health care and psychological support. But just as critical is access to basic necessities like food, hygiene products, and clothing. These aren’t just helpful—they’re essential.
That’s where the Emergency Relief program plays a vital role. “It allows us to meet young people where they’re at”, explains Dr Joo-Inn. “They might come in for a meal or to do laundry, and from there, we can build trust and connect them with medical or mental health care.”
Dr Joo-Inn is quick to highlight the role of the Youth Workers in this model. “They’re incredible—so committed, experienced, and fun to work with. The groups they run, like the Art Group and Young Parents Group, create community and connection.”
The collaborative nature of the team is key to it’s strength. “It is great to work with our GPs and nurse, and join in regular clinical meetings where we are able to reflect on young people from all our different complementary perspectives,” says Dr Joo-Inn. “It helps us provide truly holistic care.”
“I am motivated by talking to inspiring young people, seeing change over time, and being part of such an excellent team”, she said.
It is as part of that multidisciplinary team that Dr. Joo-Inn helps open doors to healing, connection, and hope. For many young people, The Junction is more than a service—it’s a lifeline.
