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Home About Us Sanctuary
Sanctuary

Sanctuary

Home About Us Sanctuary

The Sanctuary Model is an evidence-supported care model that supports people who work in stressful human services and care delivery environment. The Model supports staff to provide mindful, safe and therapeutic practice in order to achieve positive growth and change for everyone in our Anglicare community. Sanctuary is an ‘everybody model’: it benefits staff and clients alike by supporting the development of coping skills and resilience, in the face of stress and adversity. Sanctuary encourages connectedness and inclusiveness by acknowledging our past, working from the present and guiding our future. The Sanctuary Model embeds trauma-informed responses into the heart of our practice; it facilitates a shared understanding through a common language in a democratic way.

WHAT IS SANCTUARY?

The Sanctuary Model® represents a theory-based, trauma-informed, trauma-responsive, evidence-supported, and whole of culture approach. It has a clear and structured methodology for building a safe organisational culture. The model is a set of interactive tools that assist people to work together, use a common language and to act in ways that support traumatised clients to heal. At an organisational level it facilitates the development of structures, processes and behaviours on the part of staff and clients that will counteract the impacts of traumatic and adverse experiences.

The Sanctuary Model focuses on safety; and implementation focuses on how to create a safe, non-violent environment that teaches people to cope effectively with stress and adversity and to heal from trauma. The model is focused on implementing the ‘Seven commitments’: Non-violence, Emotional Intelligence, Social Learning, Democracy, Open Communication, Social Responsibility, and Growth and Change. It also features a trauma-informed problem-solving framework represented by the acronym S.E.L.F (Safety, Emotions, Loss and Future) and a set of practical tools (called the Sanctuary Tool Kit) to improve communication, team work, learning, conflict resolution, safety (for staff and clients) and self-care.

What does the CEO say about the Sanctuary Model?

A message from Anglicare CEO, Jeremy Halcrow

In the final weeks of August 2017, I had the privilege to attend Anglicare’s first three-day Sanctuary introductory training along with my fellow members of the Steering Committee together with our new Sanctuary Core Team. It is rare to be in a space where Youth Workers and Executives have equal voice. It was enlightening to see key Sanctuary Commitments like Social Learning come to life in our discussions as hierarchies dissolved and passion and wisdom was shared generously by all participants.

The Executive hope that by introducing Sanctuary we can ensure that staff are safe and have the capacity to create a safe environment in which to care for our clients, participants, residents and families.

Evidence from America suggests that we should see a reduction in staff turn-over and burnout from introducing the Sanctuary model, which in turn will lead to better outcomes for clients. One of the strengths of Sanctuary is that it can be customised to local circumstances. It provides a flexible framework rather that a rigid program. From this week the Core Team, which is largely made up of front-line staff broadly representing all our offices and regions, will be making decisions on how to implement Sanctuary within Anglicare.

Sanctuary describes itself as “a blueprint for clinical and organisational change… through the active creation of a trauma-informed community”. It provides us with a range of tools to improve our awareness of trauma, including a common language to describe adverse events regardless of our role or professional training. In essence Sanctuary is about creating a culture of safety across the whole organisation. We recognise that staff that work in a community services organisation like Anglicare are vulnerable to stress and burn-out, especially through the dynamics of vicarious trauma. Our work can be very emotionally draining. Indeed vicarious trauma is sometimes called “compassion fatigue”. Sanctuary aims to protect staff against vicarious trauma by ensuring collegial support is structured into the workplace and supplemented by strong supervision and coaching from management.

CLICK HERE TO WATCH OUR SANCTUARY INTRODUCTION VIDEO
SANCTUARY INFO SHEETS
CLICK HERE TO WATCH OUR SANCTUARY INTRODUCTION VIDEO
SANCTUARY INFO SHEETS
COMMUNITY MEETINGS
SANCTUARY NARRATIVES
REFLECTIVE SUPERVISION
SELF FRAMEWORK
TRAUMA RE-ENACTMENT

SANCTUARY VIDEOS

SEE VIDEO
SEE VIDEO
SEE VIDEO

COMMON QUESTIONS

What do we hope the model will achieve?
How can I find out more about the model?
What is Core Team?
Who Is In Core Team?
What are Local Implementation Teams?
What is a Community Meeting?
Does the Sanctuary Model replace the Anglicare values?
What do we hope the model will achieve?

Some of the benefits experienced by organisations who have achieved Certification in the Sanctuary Model include:

  • Improved sense of safety; decreased staff and client injury and reduction in escalated critical incidents (physical and emotional);
  • Creation of environments where staff feel valued, teams trust one another and clients feel safe and supported to heal;
  • Increased staff satisfaction and innovative problem-solving;
  • Decreased staff turn-over and increased morale;
  • More honest, effective and open communication and good (complex) decision making.

How can I find out more about the model?

All staff will receive training in the model, through Sanctuary Model online learning and workshops. For more information about the model please see:
www.mackillop.org.au/sanctuary

What is Core Team?

The Sanctuary Core Team has been appointed by the Steering Committee as the leadership team who are responsible for guiding the implementation of the Sanctuary Model across Anglicare.  The Core Team members were chosen (through an organisation-wide Expression of Interest) to be representative of the whole organisation and so encompass all levels, roles and services in Anglicare. They provide important feedback from the organisation to ensure ‘every voice is heard’ in the change process. Consequently the Core Team is multi-disciplinary, multi-level and diverse.

Who Is In Core Team?
ACT/Queanbeyan
Tenille Abell
Amy Lanham
Laura Dawson
Rebecca Burgess
Rose Young
Sarah Plummer
Sarah Murdoch
Jennifer Do
Carmel Swan
Shy Watson
Terrilee Rusell
Shirley Lin
Orange
Makayla Agland
Garrett Baird
South Coast
Danea Cowell
Goulburn
Toni Reay
Kira Moorby
Sallyann Allport
David Dahl
Toni Adams
Amy Kolosque
Simon Bennett
Riverina
Sharnie Hillier
Melinda Carlyle
Vanessa Farrell
Melanie Reid
Jacoby Whatman
Tracey Hancock
Liverpool
Rachel Quinlan
Shane Oudin
Cassandra McNamara
Leanne Planner
What are Local Implementation Teams?

For Anglicare to get the most value out of adopting the Sanctuary Model, Core Team has proposed the development of Local Implementation Teams. The Local Implementation Teams will work with Core Team Members to ensure the principles of the Sanctuary Model fits with and is responsive to nuances of local service delivery. The role of Local Implementation Team Representatives is to be:

  • Involved in integrating the Sanctuary Commitments and Toolkit into day-to-day operations;
  • Involved with identifying strengths, vulnerabilities and major conflicts in the region/program;
  • Role modelling Sanctuary Commitments, educating staff in the 4 Pillars and developing resources for use at a local level

What is a Community Meeting?

A Community Meeting is part of the Sanctuary Tool Kit that reflects the 7 Commitments (Non-violence, Emotional Intelligence, Open Communication, Democracy, Social Learning, Social Responsibility, and Growth & Change). The community meeting is mean to move quickly. It is not a therapy session. They are done to begin and to ‘close’ the day. Recognising feelings, sharing goals and understanding workload pressures on others, helps to create stronger, supportive and more cohesive teams.

Sanctuary Community Meeting Questions
Community Meeting Qs
Afternoon Sanctuary QS
Afternoon Sanctuary QS
Does the Sanctuary Model replace the Anglicare values?

No. The Pillars in the Sanctuary Model intersect with Anglicare Values; they are complimentary and connect in multiple ways. The Mission and Community Engagement Team has developed a pictorial representation, to demonstrate how Anglicare Values support and provide a foundation for the introduction of the Sanctuary Model. Anglicare Values will support the model to ‘grow’ across our services and become embedded in our practice, through the implementation and Certification process.

PRINT RESOURCES

Sanctuary Guide
Sanctuary for Carers
Sanctuary Community Meeting Questions
Community Meeting Qs
Afternoon Sanctuary QS
Afternoon Sanctuary QS
Safety Plan
Sanctuary SELF framework
SELF framework
Sanctuary Safety plan cards
Safety plan cards
Sanctuary Commitments
Raised Flag Meetings Info
Raised Flag Meetings Form
Raised Flag Follow Up Form
Self-Care Assessment Tool
Sanctuary Poster with QR Code
ITC Safety Commitments Booket
Youth Self Care Plan Image
Youth Self Care Plan
Sanctuary Terms Poster
Staff Supervision Form
Colouring In
Sanctuary Word Search
Commitments Worksheet
Sanctuary Feelings List
Sanctuary Feelings wheel
Sanctuary Feelings wheel 2
Sanctuary QR Poster Square

HAVE YOUR SAY

Have some feedback or a question about Sanctuary? Complete the form below to send a message to our team.

Sanctuary Celebration

Anglicare acknowledges Aboriginal and Torres Strait Islander people as the Traditional Owners and Custodians of our land and seas. We acknowledge the history of this land and for the stories of resilience and survival which make up Indigenous Australia. We give thanks for Aboriginal Elders and Knowledge Keepers of every generation, including the many Aboriginal families and communities which contribute to the life of our region. Read more about our Reconciliation Action Plan.

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